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Business Intelligence User Categories

What makes a Data Warehouse and Business Intelligence implementation successful ?

Understanding your users technology usage patterns and needs.

Understanding your users and their needs is critical to a successful implementation. It can affect your project plan, your support expectations, your technology choices. No matter how well your Data Warehouse is populated, or how strong your toolset is, if users won't use it, it's a failure.

A typical organization can be characterized by 4 types of BI technology users:

What does the above breakdown mean to your BI technology roll-out ?

  • Most users will not create their own reports and depend on others to create them
  • You will require resources to create the reports the consumers use
  • No matter what technology you decide upon, consumers will only be consumers and they represent the largest part of your user population